Getting Started
New to Docnote? This section walks you through everything you need to get up and running — from creating your account and logging in, to verifying your identity and submitting your first request.
- How to Create a Docnote Account
- How to Log In to Your Docnote Account
- I Can't Log In to My Docnote Account
Requests & Forms
Submit and manage your service requests through Docnote. Track status, communicate with your provider, make payments, and download completed documents.
- How to Submit a Request or a Form in Docnote
- How to View or Download a Completed Document in Docnote
Billing & Payments
Find answers about paying for services, accepted payment methods, the Docnote fee, understanding your receipt, and why certain medical services require direct payment.
- What Payment Methods Does Docnote Accept?
- What is the Docnote Fee?
- My Credit Card Was Declined in Docnote
Annual Plan
An optional membership covering uninsured services for a recurring fee. Find answers about plan types, pricing, signing up, adding family members, and managing your plan.
- What Is the Docnote Annual Plan?
- How Much Does the Docnote Annual Plan Cost?
- How to Add, Edit, or Remove Family Members on Your Docnote Annual Plan
Account
Manage your Docnote account settings, profile information, billing details, and password. Find answers about updating your contact information, payment methods, and account preferences.
- How to Reset Your Docnote Password
- How to Update Your Profile Information in Docnote
- How to Update Your Annual Plan Billing or Payment Method