---
title: How to Submit a Request or a Form in Docnote
description: Learn how to submit a service request or health form to your primary care provider through your Docnote account in a few simple steps.
image: https://www.docnote.com/hubfs/Website%20Photos/docnote-og-default.png
---

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2. [Requests & Forms](https://www.docnote.com/help/requests-forms?hsLang=en-ca)
3. [Submitting a Request](https://www.docnote.com/help/requests-forms?hsLang=en-ca#submitting-a-request)

# How to Submit a Request or a Form in Docnote

## Learn how to submit a service request or form to your primary care provider through your Docnote account in a few simple steps.

You can submit a request or form to your primary care provider directly through your Docnote account. Here's how to get started.

**Steps to submit a request:**

1. Log in and go to your **dashboard**. Tap **"Request a Service"** — or navigate to Requests using the menu: 
     - **Phone or tablet:** tap **☰** in the top left → select **Requests**
     - **Computer:** select **Requests** from the left-hand menu
2. In the **Request Notes** field (required), describe what you are requesting in as much detail as possible. Include relevant dates and any medical details your primary care provider may need to complete your request.
3. **Attach a file** if you have a form or document related to your request (optional).
4. If the completed request needs to go to a **third party** — such as a lawyer, employer, or insurance company — enter their name and fax number or email address (optional).
5. Tap **Submit**. You'll receive an **email confirmation** and can track the status of your request at any time from within your Docnote account.

💡 **Tip:** The more detail you provide in the Request Notes field, the faster your primary care provider can process your request. Include dates, context, and any relevant medical information upfront.

⚠️ **Note:** Prescription renewals are not available at every primary care provider.

Request statuses — you'll be notified when yours changes:

 

**Pending Verification** — your primary care provider has received your request

**In Progress** — your primary care provider is working on it

**Pending Payment** — payment required. Pay online by credit card or in office with cash or cheque

**Completed** — done. Final document attached if applicable

- [Getting Started](https://www.docnote.com/help/getting-started?hsLang=en-ca#main-content)

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- [Requests & Forms](https://www.docnote.com/help/requests-forms?hsLang=en-ca#main-content)

    - [Managing Your Requests](https://www.docnote.com/help/requests-forms?hsLang=en-ca#managing-your-requests)
    - [Submitting a Request](https://www.docnote.com/help/requests-forms?hsLang=en-ca#submitting-a-request)
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- [Physician](https://www.docnote.com/help/physician?hsLang=en-ca#main-content)

    - [Office Setup](https://www.docnote.com/help/physician?hsLang=en-ca#office-setup)
    - [Requests](https://www.docnote.com/help/physician?hsLang=en-ca#requests)
    - [Office Management](https://www.docnote.com/help/physician?hsLang=en-ca#office-management)
    - [Getting Started](https://www.docnote.com/help/physician?hsLang=en-ca#getting-started)
    - [Service Management](https://www.docnote.com/help/physician?hsLang=en-ca#service-management)
    - [Integrations](https://www.docnote.com/help/physician?hsLang=en-ca#integrations)

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