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FOR OFFICES USING PS SUITE

Uninsured Services: Automated, Paid, and Delivered From Your EMR

Turn Docnote on in your EMR today. Free to activate, no contracts, no monthly fees.

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Docnote is not affiliated with, endorsed by, certified by, or supported by TELUS Health. Docnote built and maintains this connection independently.

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3x

Increase in uninsured revenue

90%

Less time on administrative tasks

10,000$

Billed monthly by top physicians

Send from the patient's chart

No portal switching

The Docnote toolbar lives inside PS Suite. Select the service, attach the document, and send — all from the patient chart, while you move on to your next patient.

No handover to reception

The request goes from the chart straight to your patient. No message to the front desk, no note for someone to catch later. No front desk required.

No awkward fee conversations

Your patient sees the service and the fee itemized before they pay. The money conversation leaves the exam room.

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Nurse in scrubs working at a laptop at a clinic desk

Secure payment every time

Paid before release

Docnote's digital paywall holds every service until payment clears. Work that used to get written off or never billed gets collected.

No cash, no terminals, no chasing

No cash box, no float, no end-of-day count, no phone tag. Your patient pays online through a secure link, and you collect.

Simplify bookkeeping

Receive a single monthly deposit directly into your account with no accounts receivable to manage.

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A patient completing payment for a sick note on her phone through a Docnote payment link

Documents are securely delivered

Automated records and receipts

CRA-compliant itemized receipts on every transaction, one monthly report, full audit trail — maintained without anyone touching it.

No printing documents

The completed document stays in the chart until payment clears, then Docnote delivers it through a secure link. Nothing printed, nothing faxed, nothing handed across the desk.

No phone tag, no second visits

Your patient is notified instantly and receives the document the moment payment clears, on a secure link they can forward themselves. No pickup, no waiting in line.

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Patient using her phone at a café table

Loved by Physicians, Nurses, and MOAs

Dr. John O'Mahony, family physician, in his clinic office
Family Physician

“I've doubled my uninsured services revenue and reduced the amount of time I spend managing uninsured more than 90%.”

Dr. John O'Mahony

Nikki McKenzie, medical office administrator, at her clinic workstation
Medical Office Administrator

“Docnote has made my life easier by saving quality time that I can spend with the patients for appropriate care.”

Nikki McKenzie

Claire Bougher, nurse, in scrubs at her clinic
Nurse

“Docnote has made our lives more calm, more efficient and more organized. I couldn't imagine our lives having to go back to the old way.”

Claire Bougher

FAQs

Does Docnote change how I write notes or complete forms?

No. The clinical work is yours and stays exactly as it is, whether you dictate, type, or use a scribe. Docnote starts once the finished work is in the chart.

What does it cost me?

5% of the service fee. There is no subscription, no setup cost, and no monthly minimum.

Is there a cost to the patient?

Yes. The patient pays a platform fee on top of the service fee, shown to them as an itemized line before they pay. Nothing is hidden and nothing is bundled.

Who decides what I charge?

You do, starting from the OMA Physician's Guide to Uninsured Services, which is preloaded on your profile. You can adjust fees within platform floors and add specialty services. Every change is timestamped and versioned, and annual OMA updates apply automatically to any rate you have not customized.

 

Turn Docnote on in your EMR today

Fill out this form and we'll reach out to book a 15-minute call. We'll show you how Docnote works and set it up in your EMR — free to install, no contracts, no monthly fees.

  1. Set up your account
  2. Activate Docnote in your EMR
  3. Start billing
  • PHIPA compliant
  • 100% Canadian Data Residency