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TRUSTED BY PHYSICIANS ACROSS CANADA TRUSTED ACROSS CANADA

Uninsured Services. Automated, Paid, and Delivered from your EMR.

Docnote is the engine behind your entire uninsured services program, automating every administrative step and getting you paid for all the work you do. Automate your clinic today.

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Video: a family doctor sends her patient Sarah a prescription renewal from her EMR. Sarah pays on her phone and Docnote faxes the prescription to her pharmacy. Then a patient at home in bed gets her sick note on her phone, and the clinic front desk sees the payments come in.

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Efficiency & Automation

Complete your work, Docnote handles the rest.

Docnote initiates and executes every administrative step while you move on to your next patient: securing payment, delivering documents, maintaining records, and more.

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Steps shown: sent from the chart, paid $26.00, note delivered. Family doctor walking out of an exam room to her next patient while the patient pays on her phone

Revenue Growth

Get paid for all your uninsured work, without the chase.

Docnote’s digital paywall guarantees payment on every service, while handling secure document exchange between you, your patients, and pharmacies.

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Clinic-owner doctor with a coffee looking at the Docnote finance dashboard on her monitor

EMR-Native

Your entire uninsured services program in your EMR

Docnote installs into the EMR you already use. Bill, collect, and deliver every uninsured service from the patient chart, without the phone tag, fee conversations, cash box, or portal switching.

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Family physician laughing as he works on a laptop in his consultation room

Testimonials

Loved by medical professionals across Canada

“I've doubled my uninsured services revenue and reduced the amount of time I spend managing uninsured more than 90%.”

Dr. John O'Mahony

Family Physician

“Docnote has made my life easier by saving quality time that I can spend with the patients for appropriate care.”

Nikki McKenzie

Medical Office Administrator

“Docnote has made our lives more calm, more efficient and more organized. I couldn't imagine our lives having to go back to the old way.”

Claire Bougher

Nurse

Family doctor holding the Docnote Terminal while his patient taps her card after a skin tag removal Steps shown: paid $93.23 on the terminal, invoice sent to the patient, receipt added to the chart.

Simple Billing

Turn your easiest-to-forget charges into your easiest-to-collect. With no document to gate the payment, these services are often the easiest to skip. Send the request from the chart and Docnote notifies the patient, secures payment, and reconciles it. No front desk required.
  • ProceduresSkin tag removals, cosmetic and minor surgical work: the small uninsured procedures a practice runs every week.
  • Missed AppointmentsSend the no-show fee as a request with automated reminders, instead of raising it face to face at the front desk.
  • Professional TimeBilled in 15-minute increments when the work runs long, on its own or added on top of a service fee.
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Older man on his sofa smiling as he reads on his laptop at home Steps shown: request received, paid $26.00, document released.

Document Delivery

Stop chasing payment after the work is already out the door. The completed document stays in the chart until payment clears, then Docnote delivers it through a secure link. Whether you do the work first or get paid before you start, Docnote supports how you operate.
  • LettersSick notes, return-to-work, accommodation. Send the request from the chart and the letter releases the moment payment clears.
  • FormsInsurance, disability, functional assessments, APS. For the long ones, payment is secured before the off-visit work begins.
  • RecordsChart copies and transfers, sent on a secure, time-limited link the patient can forward themselves.
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Pharmacist handing a patient his prescription bag across the pharmacy counter Steps shown: paid $25.15, faxed to the pharmacy, ready for pickup.

Prescription Renewals

Prescription renewals without an appointment still require real review: labs, history, dosage. Getting paid for it shouldn't be the hard part. Send the request from the chart and once payment clears, Docnote faxes the prescription to the pharmacy.
  • Send the RenewalSend it to your patient from the chart. No printing, no faxing. Your patient is notified instantly.
  • Patient PaysYour patient pays online through a secure link, and you collect.
  • Pharmacy ReceivesThe prescription releases the moment payment clears. The pharmacy receives it, prepares it, and it's ready for pickup.
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Happy Patients, Happy Practice

A better experience for your patients

What feels like paperwork to an office can be life-changing for a patient. Disability forms, sick notes, insurance letters: Docnote makes sure the documents your patients are counting on are handled properly, delivered securely, and never lost in the shuffle.

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Florist checking a prescription renewal payment on her phone between bouquets

Secure at every step

PHIPA and PIPEDA compliant, and Docnote keeps only the patient information it needs.

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Stored in Canada

Patient health information and documents are stored in Canada.

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Encrypted, then deleted

Documents are encrypted in transit and at rest, then deleted after 30 days.

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Payments through Stripe

Stripe is PCI DSS certified, and card details never reach Docnote.

Turn Docnote on in your EMR today

  • Free to activate
  • No contract
  • No monthly fee