--- title: Docnote | Uninsured services made easy description: Docnote is the automation engine behind your entire uninsured services program (USP), from intake and workflow to payment and delivery. image: https://www.docnote.com/hubfs/Website%20Photos/docnote-og-default.png --- [Skip to content](https://www.docnote.com#main-content) Going to Family Medicine Forum? Visit the Docnote booth, November 11–13 in Toronto.Visit us at FMF, Nov 11–13. [See our eventsEvents](https://www.docnote.com/events?hsLang=en) [![Docnote](https://www.docnote.com/hubfs/raw_assets/public/docnote-v3/images/docnote-logo-blue-hour.svg)](https://www.docnote.com/?hsLang=en) - Platform - Resources [Log In](https://platform.docnote.com/login) [Get Started](https://www.docnote.com/get-started?hsLang=en) [![](https://www.docnote.com/hubfs/website/photography/people/office-manager-nurse-laptop-paid-list.webp) Docnote PlatformEverything uninsured, all in one place. Requests, payment and delivery, from your EMR.Explore](https://www.docnote.com/platform?hsLang=en) EMRs - [PS Suite](https://www.docnote.com/ps?hsLang=en) More EMRs coming soon [Nov11–14 Up next · TorontoFamily Medicine Forum 2026 Event details(opens in a new tab)](https://fmf.cfpc.ca/) [![](https://www.docnote.com/hubfs/website/photography/events/omd-2026-john-omahony-stage-podium.webp) EventsWhere to find us next, and our latest keynote presentations.Explore](https://www.docnote.com/events?hsLang=en) Events and stories - [Events](https://www.docnote.com/events?hsLang=en) - [Customer Stories](https://www.docnote.com/customer-stories?hsLang=en) For your clinic - [Marketing Materials](https://www.docnote.com/marketing-materials?hsLang=en) - [Support](https://www.docnote.com/customer-support?hsLang=en) - [Help(opens in a new tab)](https://www.docnote.com/help?hsLang=en) Platform [Docnote Platform](https://www.docnote.com/platform?hsLang=en) EMRs [PS Suite](https://www.docnote.com/ps?hsLang=en) More EMRs coming soon Resources [Up next: Family Medicine Forum 2026(opens in a new tab)](https://fmf.cfpc.ca/) [Events](https://www.docnote.com/events?hsLang=en) Events and stories [Events](https://www.docnote.com/events?hsLang=en)[Customer Stories](https://www.docnote.com/customer-stories?hsLang=en) For your clinic [Marketing Materials](https://www.docnote.com/marketing-materials?hsLang=en)[Support](https://www.docnote.com/customer-support?hsLang=en)[Help(opens in a new tab)](https://www.docnote.com/help?hsLang=en) [Log In](https://platform.docnote.com/login) [Get Started](https://www.docnote.com/get-started?hsLang=en) ![](https://www.docnote.com/hs-fs/hubfs/raw_assets/public/docnote-v3/images/maple-leaf.png?width=18&height=18&name=maple-leaf.png) TRUSTED BY PHYSICIANS ACROSS CANADA TRUSTED ACROSS CANADA # Uninsured Services. Automated, Paid, and Delivered from your EMR. Docnote is the engine behind your entire uninsured services program, automating every administrative step and getting you paid for all the work you do. Automate your clinic today. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![](https://www.docnote.com/hubfs/website/video/home-hero/home-hero-rx-renewal-loop-desktop-poster.webp) Video: a family doctor sends her patient Sarah a prescription renewal from her EMR. Sarah pays on her phone and Docnote faxes the prescription to her pharmacy. Then a patient at home in bed gets her sick note on her phone, and the clinic front desk sees the payments come in. ServiceLetterRx Renewal Rx Renewal Atorvastatin 20 mg Send to patientSent to Sarah ![](https://www.docnote.com/hubfs/raw_assets/public/docnote-v3/images/docnote-logo-blue-hour-v2.svg) Ready for payment Atorvastatin 20 mg Total**$25.00** Pay securelyPayment Successful! ![](https://www.docnote.com/hubfs/raw_assets/public/docnote-v3/images/docnote-logo-white-v2.svg) Faxed to pharmacy Atorvastatin 20 mg Payment**$25.00** [![Ontario Medical Group Management Association](https://www.docnote.com/hubfs/website/logos/associations/ontario-medical-group-management-association-logo.webp)](https://omgma.ca/event-6683287) [![OntarioMD](https://www.docnote.com/hubfs/website/logos/associations/ontariomd-logo.webp)](https://ontariomd.live/) [![Association of Family Health Teams of Ontario](https://www.docnote.com/hubfs/website/logos/associations/association-of-family-health-teams-ontario-logo.webp)](https://www.afhto.ca/conference/) [![](https://www.docnote.com/hubfs/website/logos/associations/ontario-medical-group-management-association-logo.webp)](https://omgma.ca/event-6683287) [![](https://www.docnote.com/hubfs/website/logos/associations/ontariomd-logo.webp)](https://ontariomd.live/) [![](https://www.docnote.com/hubfs/website/logos/associations/association-of-family-health-teams-ontario-logo.webp)](https://www.afhto.ca/conference/) [![](https://www.docnote.com/hubfs/website/logos/associations/ontario-medical-group-management-association-logo.webp)](https://omgma.ca/event-6683287) [![](https://www.docnote.com/hubfs/website/logos/associations/ontariomd-logo.webp)](https://ontariomd.live/) [![](https://www.docnote.com/hubfs/website/logos/associations/association-of-family-health-teams-ontario-logo.webp)](https://www.afhto.ca/conference/) [![](https://www.docnote.com/hubfs/website/logos/associations/ontario-medical-group-management-association-logo.webp)](https://omgma.ca/event-6683287) [![](https://www.docnote.com/hubfs/website/logos/associations/ontariomd-logo.webp)](https://ontariomd.live/) [![](https://www.docnote.com/hubfs/website/logos/associations/association-of-family-health-teams-ontario-logo.webp)](https://www.afhto.ca/conference/) 2026 Lead Sponsor & Speaker Efficiency & Automation ## Complete your work. Docnote handles the rest. Docnote initiates and executes every administrative step while you move on to your next patient: securing payment, delivering documents, maintaining records, and more. [Get Started](https://www.docnote.com/get-started?hsLang=en) Steps shown: sent from the chart, paid $26.00, note delivered. Sent from the chart Paid · $26.00 Note delivered ![Family doctor walking out of an exam room to her next patient while the patient pays on her phone](https://www.docnote.com/hubfs/website/photography/people/physician-walking-out-exam-room-patient-phone-v2.webp) Revenue Growth ## Get paid for all your uninsured work, without the chase. Docnote’s digital paywall guarantees payment on every service, while handling secure document exchange between you, your patients, and pharmacies. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![Clinic-owner doctor with a coffee looking at the Docnote finance dashboard on her monitor](https://www.docnote.com/hubfs/website/photography/people/physician-owner-golden-hour-finance-dashboard-portrait.webp) EMR-Native ## Your entire uninsured services program in your EMR Docnote installs into the EMR you already use. Bill, collect, and deliver every uninsured service from the patient chart, without the phone tag, fee conversations, cash box, or portal switching. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![Family physician laughing as he works on a laptop in his consultation room](https://www.docnote.com/hubfs/website/photography/people/physician-laptop-consult-room-laughing.webp) Testimonials ## Loved by medical professionals across Canada “I've doubled my uninsured services revenue and reduced the amount of time I spend managing uninsured more than 90%.” Dr. John O'Mahony Family Physician “Docnote has made my life easier by saving quality time that I can spend with the patients for appropriate care.” Nikki McKenzie Medical Office Administrator “Docnote has made our lives more calm, more efficient and more organized. I couldn't imagine our lives having to go back to the old way.” Claire Bougher Nurse ![Family doctor holding the Docnote Terminal while his patient taps her card after a skin tag removal](https://www.docnote.com/hubfs/website/photography/people/physician-exam-room-terminal-tap-skin-tag.webp) Steps shown: paid $93.23 on the terminal, invoice sent to the patient, receipt added to the chart. Paid · $93.23 Invoice sent to patient Receipt added to the chart ## Simple Billing Turn your easiest-to-forget charges into your easiest-to-collect. With no document to gate the payment, these services are often the easiest to skip. Send the request from the chart and Docnote notifies the patient, secures payment, and reconciles it. No front desk required. - ProceduresSkin tag removals, cosmetic and minor surgical work: the small uninsured procedures a practice runs every week. - Missed AppointmentsSend the no-show fee as a request with automated reminders, instead of raising it face to face at the front desk. - Professional TimeBilled in 15-minute increments when the work runs long, on its own or added on top of a service fee. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![Older man on his sofa smiling as he reads on his laptop at home](https://www.docnote.com/hubfs/website/photography/people/patient-senior-sofa-laptop-document.webp) Steps shown: request received, paid $26.00, document released. Request received Paid · $26.00 Document released ## Document Delivery Stop chasing payment after the work is already out the door. The completed document stays in the chart until payment clears, then Docnote delivers it through a secure link. Whether you do the work first or get paid before you start, Docnote supports how you operate. - LettersSick notes, return-to-work, accommodation. Send the request from the chart and the letter releases the moment payment clears. - FormsInsurance, disability, functional assessments, APS. For the long ones, payment is secured before the off-visit work begins. - RecordsChart copies and transfers, sent on a secure, time-limited link the patient can forward themselves. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![Pharmacist handing a patient his prescription bag across the pharmacy counter](https://www.docnote.com/hubfs/website/photography/people/patient-pharmacy-counter-prescription-bag.webp) Steps shown: paid $25.15, faxed to the pharmacy, ready for pickup. Paid · $25.15 Faxed to the pharmacy Ready for pickup ## Prescription Renewals Prescription renewals without an appointment still require real review: labs, history, dosage. Getting paid for it shouldn't be the hard part. Send the request from the chart and once payment clears, Docnote faxes the prescription to the pharmacy. - Send the RenewalSend it to your patient from the chart. No printing, no faxing. Your patient is notified instantly. - Patient PaysYour patient pays online through a secure link, and you collect. - Pharmacy ReceivesThe prescription releases the moment payment clears. The pharmacy receives it, prepares it, and it's ready for pickup. [Get Started](https://www.docnote.com/get-started?hsLang=en) Happy Patients, Happy Practice ## A better experience for your patients What feels like paperwork to an office can be life-changing for a patient. Disability forms, sick notes, insurance letters: Docnote makes sure the documents your patients are counting on are handled properly, delivered securely, and never lost in the shuffle. [Get Started](https://www.docnote.com/get-started?hsLang=en) ![Florist checking a prescription renewal payment on her phone between bouquets](https://www.docnote.com/hubfs/website/photography/people/patient-florist-phone-rx-checkout.webp) ## Secure at every step PHIPA and PIPEDA compliant, and Docnote keeps only the patient information it needs. ![Line illustration of Canada inside concentric circles, marking health information stored in Canada](https://www.docnote.com/hubfs/website/illustrations/security/security-canada.webp) ### Stored in Canada Patient health information and documents are stored in Canada. ![Line illustration of a padlock on a sealed bar, representing encryption](https://www.docnote.com/hubfs/website/illustrations/security/security-encryption.webp) ### Encrypted, then deleted Documents are encrypted in transit and at rest, then deleted after 30 days. ![Line illustration of a payment card beside a phone checkout screen](https://www.docnote.com/hubfs/website/illustrations/security/security-payment.webp) ### Payments through Stripe Stripe is PCI DSS certified, and card details never reach Docnote. ![](https://www.docnote.com/hubfs/website/photography/still-life/sunlit-blue-exam-table-paper-v2.webp) ## Turn Docnote on in your EMR today - Free to activate - No contract - No monthly fee [Get Started](https://www.docnote.com/get-started?hsLang=en) **Docnote** [Home](https://www.docnote.com/?hsLang=en) [Platform](https://www.docnote.com/platform?hsLang=en) [Customer Stories](https://www.docnote.com/customer-stories?hsLang=en) [Login](https://platform.docnote.com/login) [Docnote Legacy (V1) Login](https://app.docnote.com/login) **Resources** [Support](https://www.docnote.com/customer-support?hsLang=en) [Marketing Materials](https://www.docnote.com/marketing-materials?hsLang=en) **Support** Support [support@docnote.com](mailto:support@docnote.com) Sales [sales@docnote.com](mailto:sales@docnote.com) General Inquiries [info@docnote.com](mailto:info@docnote.com) Get in touch 1-866-236-6172 ![Docnote](https://www.docnote.com/hubfs/raw_assets/public/docnote-v3/images/docnote-logo-white-v2.svg) [Privacy Policy](https://platform.docnote.com/legal/privacy) · [Accessibility](https://www.docnote.com/accessibility?hsLang=en) · Copyright ©2026 Docnote Inc. 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